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Search result>: 55 Article(s) Found |
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Why is my NexStar not showing up in My Computer?
If the enclosure is not showing up in your My Computer, please make sure that the hard drive in the enclosure is correctly connected and power is going to the unit. If all this is done and you still do not see the enclosure, you might want to make sure the hard drive is formatted and initialized in disk management under system management. |
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Why can I not read more than 2TB?
To be able to read more than 2tb in one single partition, a 64bit OS is usually required for this action. 32bit OS system has a 2tb limitation and will not be able to read any partition over 2tb. For more information please refer to http://technet.microsoft.com/en-us/library/cc773268.aspx |
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SuperSpeed USB 3.0 Device Firmware Update
Last Updated: 9/27/2010
Due to the recent change in drivers for SuperSpeed USB 3.0 Host, a firmware update may be necessary for the following devices to function properly. Applicable Storage Devices:
NST-310S3, NST-280S3-BK, and NST-D300S3 1. Connect the enclosure or dock to a USB 2.0 port. 2. Open or Extract the downloaded file and Run JMS539FwUpdateTool_v03.
3. Click 'Yes' to proceed. The Update Tool will automatically initialize and update your device.
4. Once the update is complete, safely remove and power off or eject the device.
5. Connect to a USB port and check the firmware version by running the JMS539FwUpdateTool_v03.exe again.
6. Firmware update complete. 1. Connect the enclosure or dock to a USB 2.0 port. 2. Open or Extract the downloaded file and Run JMS551FwUpdateTool_v01.exe.
3. Click 'Yes' to proceed. The Update Tool will automatically initialize and update your device.
4. Once the update is complete, safely remove and power off or eject the device.
5. Connect to a USB port and check the firmware version by running the JMS551FwUpdateTool_v01.exe again.
6. Firmware update complete. |
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Can I boot off my NexStar 3.5
No, the NexStar External 3.5" Enclosure cannot be used as a boot device with a computer using Mac OS. |
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How do I stop my case from vibrating?
Sometimes, especially with aluminum cases, case fans can vibrate, causing a buzzing noise. This can be due to flaws on the aluminum case or the case fan itself (the fan is unable to sit flush on the case). To stop the vibration, and subsequently the buzzing noise, use the Vantec Vibration Dampener Kit. The Vibration Dampener is a silica gel that surrounds the edges of the fan, thereby absorbing the vibration. The Vibration Dampener Kit is available for 60mm, 80mm, 92mm, and 120mm fans, as well as for power supplies. |
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How do I mount my hard drive on Mac OS?
Use the Disk Utility tool and follow the on-screen prompts. A brand new hard drive will first have to be initialized, partitioned, and formatted. If the hard drive in the NexStar HDD Enclosure (NST-250U2, NST-350U2, NST-350UF) will not mount on your Mac system, format the drive with a FAT32 or NTFS partition first through a PC system. Once formatted, connect the NexStar Enclosure to your Mac and run the Disk Utility tool. You should now be able to format the drive into a Mac partition and mount the drive. |
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What is IDE or ATA? Are they the same thing?
(ATA, AT Attachment or "Integrated Drive Electronics", IDE) A disk drive interface standard based on the IBM PC ISA 16-bit bus but also used on other personal computers. The ATA specification deals with the power and data signal interfaces between the motherboard and the integrated disk controller and drive. The ATA "bus" only supports two devices - master and slave. |
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NexStar 3 NST-360U2 LED Light Failure
If the LED on your NST-360U2 has stopped working, request an RMA within the RMA Center and specify \"360 LED Replacement\" as the problem. Use the \"Will fax\" option but you will not need to fax anything for approval. When you receive your RMA number, send just the metal housing to us. Do not include the circuit board, the cables, or anything else that came with your enclosure. We will replace/repair the LED and send it back to you. The enclosure will still function without the housing. |
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How do I initialize my hard drive on Mac OS?
You can initialize your internal hard drive using a program called Drive Setup which is on the software install CD that came with your computer. WARNING: Initializing a drive erases all information on the drive. Before initializing your drive, backup all of your data. |
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Can I use my NexStar 2.5" enclosure as a boot device?
::Updated October 12th, 2004:: |
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