NexStar® TX USB 3.0 Hard Drive External Enclosure for 3.5” SATA III 6Gbps HDD

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NexStar® TX USB 3.0 Hard Drive External Enclosure for 3.5” SATA III 6Gbps HDD
NST-328S3-BK
The NST-328S3-BK is a simple well design enclosure ready for 3.5” SATA HDD. This new TX series enclosure offers sleek aluminum casing for heat protection and minimize vibration. This portable enclosure features UASP for enhanced speed, high data transmission thru USB Bridge, low power consumption and Standard USB Type A interface for connecting to any USB port easily. It offers good design, speed and functionality.

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- Super Speed USB 3.0 transfer rates of up to 5Gbps, backward compatible with USB 2.0/1.1
- Support High performance SATA 6 Gbps interface - Twice the interface speed with backwards compatibility to legacy SATA standards SATA I/II
- Converts 3.5'' SATA HDD/SSD into an external hard drive for ultimate mobility and convenience
- Lightweight, sleek and compact aluminum design
- Adopt UASP to enhance maximum performance for latest Windows OS
- No Drivers Needed (NDN) for Windows OS and OSX
- Clear LED Activity Indicator

Model: NST-328S3-BK

Device Support:   SATA I/II/III SSD or Hard Drive
Device Size:   3.5 inches Hard Drive
Internal Interface:   Standard SATA
External Interface:   USB Type B
Interface Cable:   USB Type A to Type B
USB Cable Length:   800mm
HDD Capacity:   Up to 16TB click here for detail
Power Supply:   AC Adapter, Output: 12VDC, 2A  click here for detail
Material:   Aluminum/Plastic
Product Dimension:   203 x 115 x 31 mm (without stand) / 8 x 4.5 x 1.2 inches
Product Weight:   186g / 6.6 ozs

System Requirements:

Microsoft Windows XP, Vista, 7, 8, 8.1, 10
OS X 10.6 or greater
USB 1.1 or 2.0 or 3.0 Equipped System
For USB 3.0 Speeds, the System Must Support USB 3.0 Specifications

What's included: Vantec TX 3.5” Hard Drive Enclosure, USB 3.0 cable (USB 2.0 compatible), External power supply, Enclosure Stand, Quick Install Guide, Installation Screws, Screw driver

UPC: 844767022390

EAN: 4716872102761

Manual

Datasheet

Is Vantec USB Enclosures/Docks compatible with Windows 10 operating system? [#33401]

Yes, all our USB Enclosures and Docks are compatible with Windows 10 Operating System. Just plug into any USB port on your Windows 10 system and it should function just like your older OS. You do not need to update any firmware or drivers. It is plug and play.

Windows or OS X cannot see my connected USB storage device, why? [#33405]

There are many reasons why a USB storage device will not show correctly on your System.
Here are some reason and possible solution:

1) The hard drive that you install into the USB storage is new and was not prepare to use with this System.

Solution: Use system disk tool to prepare the drive for use by initializing, partition and then formatting the drive. Once that is done, the System OS will detect the drive correctly. For help with preparing a new hard drive for use, please refer to the FAQ on "Preparing a New Hard Drive for use".

2) Your system does not have the proper drivers and requires updates.

Solution: Safely eject the USB device and Run Windows Update to ensure all drivers are up to data, before connecting USB device again.

3) The System is not seeing the USB enclosure.

Solution#1 (for self-powered enclosure): Shutdown and power OFF system, power OFF USB enclosure, disconnect the USB enclosure, turn system power back ON, log back into your system, wait for system to fully loaded all drivers, connect back the USB enclosure directly into the USB port on the computer, avoid connecting thru a hub, and finally power ON the USB enclosure.

Soultion#2 (for bus powered enclosure): Power OFF the system, disconnect the USB enclosure, power back ON system, log back into your system, wait for system to fully loaded all drivers, and now connect back the USB enclosure directly into the USB 3.0 port on the computer, avoid connecting thru a hub.

4) Under power condition and the drive is not spinning up.

Solution: If you are connected to a USB 2.0 port and the drive in the USB enclosure is not spinning up, it may be an under-powered condition. This can be cause by the drive in the enclosure drawing too much power and the one USB port is not sufficient to power the drive. Please connect to a USB 3.0 port that can provide more power to the drive in the enclosure.

5) Do not have USB 3.0 port, under power condition and the drive is not spinning.

Solution: Use a USB Y cable. If you are using a USB 2.0 enclosure, we provided a USB cable with an extra power connector (the Y) to supplement the power requirement of the device. By connecting both (Main and Supplement) USB connectors to the system, it should provide enough power for most devices to work correctly with your system. If the power requirement for the device (hard drive + enclosure) is within the specification of just one USB port, you just need to connect only the main connector.

6) System still cannot see the drive.

Solution: If the system cannot see the drive, you may want to try another computer to see if the problem is related to this computer.

7) USB DEVICE CANNOT SEE IN OS X

Solution: Try Force boot into safe mode and it will reset the USB.
Shutdown system, wait 10 seconds and restart. Right away hold down shift and will boot into safe mode.

What is the Maximum Capacity Hard Drive can I install into the enclosure or Dock and Power Requirement of the drive? [#33402]

Please note the following requirement for USB enclosures, eSATA enclosures and Docks.

For Enclosures:

It can vary depending on the age and type of the Enclosures.

2.5" SATA drive, USB enclosures:
The maximum capacity is 4TB or more for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

2.5" SATA drive, eSATA enclosures:
Please check with your system manufacturer on the eSATA port, some system eSATA may only support 2TB drive. Our eSATA enclosure maximum capacity is 4TB or more for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

Please READ these Limitation:

1) For 2.5" SATA drive, Maximum Capacity alone is not the only thing you have to check, the other important criteria are the thickness of the drive. If your 2.5" enclosure will only fit a drive with the thickness (or height) of 7mm drive, trying to put a 9.5mm thickness drive into the enclosure will not fit.

2) The power requirement of the drive is also very important. Most drives are designed for installing into the systems with unlimited power. If you purchase a big capacity drive with power requirements that exceed the power your USB port can provide, it will not function. This is the fault of your USB port lack of power and your power hungry drive, not the enclosure issue. The enclosure uses minimum power. Your Drive plus the enclosure MUST not exceed the power capability of your USB port.

3) Support AF or 512e drives only, do not support 4Kn drives.

3.5" SATA drive, USB enclosures:
The maximum capacity is 16TB or more for the current shipping model as of this writing (Feb 5, 2020).
It is maybe 2TB for an older or discontinued model. You can also write to us for help concerning an older enclosure(s) capacity. Please write to support@vantecusa.com for further help or questions.

3.5" SATA drive, eSATA enclosures:
Please check with your system manufacturer on the eSATA port, some system eSATA may only support 2TB drive. Our eSATA enclosure maximum capacity is 12TB for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

Please READ these Limitation:

1) The power requirement of the drive is also very important. Most drives are designed to draw less than 13 watts per drive. The enclosure uses minimum power and the ac adapter that comes with the enclosure are designed for most standard power requirement of the drives. If you purchase drives that draw too much power (greater than 13 watts) and exceed the specifications of the enclosure ac adapter, it will not function correctly. Please check the label on the drive for the power specifications. If your drives exceeded the limitation, you may have to purchase a bigger ac adapter for your needs, please contact Vantec Support for sizing the ac adapter for your needs and to purchase optional bigger ac adapter.

2) Support AF or 512e drives only, do not support 4Kn drives.

Older 2.5" or 3.5" IDE drive, USB enclosures:
If you are using an older USB enclosure for IDE drive, generally for 2.5" IDE, USB enclosure it is 320GB and for 3.5" USB enclosure is 750GB.

For Docks:

It can vary depending on the age and type of interface of the Dock.

Docks are designed for 2.5" or 3.5" SATA Drives, for current shipping docks as of this writing (Feb 5, 2020), 2.5" SATA HDD/SSD, the capacity ranges from 100GB to 4TB, and for 3.5" SATA drive, it is 500GB to 16TB.
Please write to support@vantecusa.com for further help or questions if you are not sure.

Please READ these Limitation:

1) The power requirement of the drive is also very important. Most drives are designed to draw less than 13 watts per drive. The dock uses minimum power and the ac adapter that comes with the dock are designed for most standard power requirement of the drives. If you purchase drives that draw too much power (greater than 13 watts) and exceed the specifications of the dock ac adapter, it will not function correctly. Please check the label on the drive for the power specifications. If your drives exceeded the limitation, you may have to purchase a bigger ac adapter for your needs, please contact Vantec Support for sizing the ac adapter for your needs and to purchase optional bigger ac adapter.

2) Support AF or 512e drives only, do not support 4Kn drives.

For ALL DISCONTINUED products, please check the specifications on the product page.

How to prepare a New Storage, Hard Drive, or SSD for use with a system? [#33406]

There are two set of instruction. One for Windows OS and another for OS X. Please use the right set of instruction for your System.

>>>>>> 1) Preparing a new hard drive for use with Windows 7/8/10 OS <<<<<<

NOTE: If you have important data on this drive, DO NOT go any further, please backup your data before you continue. These steps will erase ALL your data on the drive.

For Windows 7, hold the Windows logo key on your keyboard and press “R” (Winkey+R). This will launch the Run the utility. Type “diskmgmt.msc” inside the text box and press Enter. This will open the Windows Disk Management utility. This is where you can format, create, and delete hard drive partitions.

For Windows 8/8.1/10, hold the Windows logo key on your keyboard and press “X” (Winkey+X). This will launch a popup window and select disk management.

Usually, the Initialize Disk Wizard will appear automatically when you open Disk Management. If you have more than one blank drive that needs to be initialized it will list them. Make sure that there is a check in the box of the drive that needs to be initialized, select check MBR if your hard drive is smaller than 2TB, if it is greater than 2TB, please check GPT and then left-click on the Ok button. If the wizard does show up, go to step 5. If the wizard does not show up, please see the note and additional images directly below.

Critical: If your hard drive is greater than 2TB in capacity, you need to use check GPT(GUID Partition Table), if it is smaller, select MBR.

Note: If you do not see the Initialize Disk wizard, manually start the initialization. The drive that needs to be initialized should have a little circle with a red arrow pointing down like in the image below.

When you find it. Right-click on the red arrow and choose Initialize Disk.

There are two mode of initializing a new drive using MBR or GPT. If your hard drive is greater than 2TB, you need to use check GPT, if it is smaller, select MBR.

The drive is now initialized. The disk should have a black bar and say that it is Unallocated. You should now be able to create a partition and format the hard drive.

Now right click the unallocated space and click create a New Simple Volume shown below:

Follow the on screen wizard by clicking Next

Specify your volume size, if you are not sure use the default, and now click Next

Assign a drive letter to the drive, if you are not sure use the default and click Next

Format the partition and name the volume, if you are not sure use the default

Now click Finish and it will start formatting the drive to get it ready for use.

Once the formatting is done, your system will report the presense of a new drive with an assigned drive letter. You can begin using the storage.

>>>>>> 2) Preparing a new hard drive for use with Apple OS X <<<<<<

Where can I download Drivers for your USB Storage product? [#33409]

USB Enclosures:

All our USB enclosures do not need any drivers. It is plug and play. All our USB enclosures uses the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect our enclosures to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

USB Adapters:

USB adapter does not need any drivers. It is plug and play. It uses the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect the drive to this adapter to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

USB Docks:

All our USB docks do not need any drivers. It is plug and play. All our USB docks use the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect our docks to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

LED status in my NST-328S3-BK enclosure [#33423]

In normal condition, if the OS is NOT doing any read or writing, it should be green (sometime it may flash red briefly if the OS ping or check on the drive)

In normal condition, if the OS is doing any reading/writing to the drive, it should be alternating between red and green.

The red is for reading/writing activity by the OS.

The Green is to show power coming from the ac adapter.

NexStar® TX USB 3.0 Hard Drive External Enclosure for 3.5” SATA III 6Gbps HDD

Please note the following requirement for USB enclosures, eSATA enclosures and Docks.

For Enclosures:

2.5" SATA drive, USB enclosures:
The maximum capacity is 4TB or more for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

Older 2.5" or 3.5" IDE drive, USB enclosures:
If you are using an older USB enclosure for IDE drive, generally for 2.5" IDE, USB enclosure it is 320GB and for 3.5" USB enclosure is 750GB.

For Docks:

NexStar® TX USB 3.0 Hard Drive External Enclosure for 3.5” SATA III 6Gbps HDD

Please note the following requirement for USB enclosures, eSATA enclosures and Docks.

For Enclosures:

2.5" SATA drive, USB enclosures: The maximum capacity is 4TB or more for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

Older 2.5" or 3.5" IDE drive, USB enclosures: If you are using an older USB enclosure for IDE drive, generally for 2.5" IDE, USB enclosure it is 320GB and for 3.5" USB enclosure is 750GB.

For Docks:

2.5" SATA drive, USB enclosures:
The maximum capacity is 4TB or more for the current shipping model as of this writing (Feb 5, 2020). Please write to support@vantecusa.com for further help or questions.

Older 2.5" or 3.5" IDE drive, USB enclosures:
If you are using an older USB enclosure for IDE drive, generally for 2.5" IDE, USB enclosure it is 320GB and for 3.5" USB enclosure is 750GB.