Power Gem 350BB Blinking LED for model VAN-350BB [#33415]
The design of this battery pack comes with built-in features to protect the battery from damage. This built-in circuit design sometime using the wrong charger will cause it to display blinking LED. Try resetting it by turning it off and using only a regular USB port on a computer to charge to see if that will clear the 4 LED flashing problem or Leave it alone not connected until the flashing stop and then connect to a PC USB port.
Most standard iPhone chargers are 1A. Try using a USB port on a computer to charge to see it will work any better.
Troubleshooting the Power GEM 3500 (VAN-350BB)
1: The input power exceeds 6V (normal is 5V), remove the charger.
2: Battery charging less than 4.4V (normal is 5V), remove the charger.
3: Charging the battery temperature is above 60 degrees, remove the charger and let the temperature drop to below 50 degrees.
4: Charging the battery temperature is below -10 degrees, remove the charger and let the temperature return to above 0 degrees.
5: Discharge the battery temperature is above 75 degrees, remove device and let the battery temperature drop below 65 degrees.
6: Discharge the battery temperature is below -20 degrees, remove device and let the battery temperature increase to -10 degrees.
7: USB port1 short circuit, removes the load, then press the button to clear the flashing condition.
8: USB port2 short circuit, removes the load, then press the button to clear the flashing condition.
9: USB port1 output exceeds 2.3A (meaning you are connecting a device that draws too much power from the battery), remove the load, then press the button to clear the flashing condition.
10: USB port2 output exceeds 2.3A (meaning you are connecting a device that draws too much power from the battery), remove the load, then press the button to clear the flashing condition.
11: USB port1 damage (no 5V output), Flashing condition even after pressing the button to clear error.
12: USB port2 damage (no 5V output), Flashing condition even after pressing the button to clear error.
If the battery continues to blink without charger attached, only connected to the load, and it is still flashing, check the condition above #5, 6, 11, 12.
NAS enclosure model NST-610NU-N1 [#33421]
Try out this firmware.
http://www.vantecusa.com/system/application/media/data_file/drivers/G5S604101A26700-20101203.tar.gz
If you still have a problem, then update the DLNA Software
Go to System > install Software > Uninstall
you should see the picture below showing the installed list. Uninstall and install the newer version from the link below (DLNA part of the firmware)
http://www.vantecusa.com/system/application/media/data_file/drivers/DMS-1.1a.3.bz2
Use mucommander for file manager because the smb client on OSX is not working with 610NU.
Micro USB to HDMI MHL Adapter compatible devices model CBL-MUHDMI [#33420]
The Mobile High-Definition Link (MHL) is a new standard for use with tablets and smartphones. It sends the audio and video signals through the micro USB connector and converts it to an HDMI® signal for use on HDTVs. The signal remains in digital format throughout the entire transmission and conversion process, so no quality is lost.
This adapter is designed to this new standard and allows you to connect your MHL device, such as an HTC EVO 3D or Samsung Galaxy S3, to your high-definition TV. It supports all video resolutions, including 1080p, and up to 8 channels of audio (for 7.1 surround sound). It also supports 3D video and HDCP media protection.
Some devices (such as the HTC EVO 3D) can supply sufficient power from their internal batteries to drive the adapter. For others, or in the event you want to charge your device while using the AV output, you can plug your charger into the micro USB port on the side of the adapter.
The current list of MHL compatible devices from the top three Android phone manufacturers includes:
Compatible Mobile Devices |
||
---|---|---|
Samsung |
HTC |
LG |
Galaxy S III (GT-i9300)* |
One XL |
Optimus 4X HD |
Verizon Galaxy Nexus LTE |
One X |
Optimus LTE II |
Sprint Galaxy Nexus |
One S |
Optimus LTE Tag |
Galaxy Nexus (i9250) |
EVO 4G LTE |
Optimus 3D Max |
AT&T Galaxy Note LTE 5.3" |
Raider |
Optimus 4X HD |
Galaxy Note 5.3" |
Velocity |
Optimus Vu |
Sprint Epic 4G Touch |
Vivid |
Verizon Spectrum |
AT&T Galaxy S II Skyrocket (i727) |
Rezound |
Prada |
T-Mobile Galaxy S II (T989) |
Amaze 4G |
Nitro HD |
AT&T Galaxy S II (i777) |
Sensation XE |
|
Galaxy S II (i9100) |
JetStream |
|
Infuse |
Sensation 4G |
|
|
EVO View 4G |
|
|
EVO 3D |
|
|
Sensation |
|
|
Flyer |
|
* The Samsung Galaxy S III requires the use of an 11-to-5 pin Micro USB adapter to use a standard 5-pin MHL adapter, such as this one. Currently only Samsung carries the adapter, but Monoprice will carry one shortly.
M2500 series, M3500 series, and SAS connector [#33422]
What Cable can I use for SAS connection to the M2500 or M3500 Series EZ Swap enclosures?
It really depends on the controller that you are using. Here is a list that will help you decide:
Controller SAS Port using |
Type of cable that you need |
Mini SAS SFF-8087 |
Mini SAS SFF-8087 to 4x SAS/SATA 7 pin cable |
32 pin SFF-8484 |
32 pin SFF-8484 to 4x SAS/SATA 7 pin cable |
SFF-8088 |
SFF-8088 to 4x SAS/SATA 7 pin cable |
LED status in my NST-328S3-BK enclosure [#33423]
In normal condition, if the OS is NOT doing any read or writing, it should be green (sometime it may flash red briefly if the OS ping or check on the drive)
In normal condition, if the OS is doing any reading/writing to the drive, it should be alternating between red and green.
The red is for reading/writing activity by the OS.
The Green is to show power coming from the ac adapter.
I have an M.2 NVMe SSD from a computer and I need to retrieve the data. How do I do it with your UGT-M2PC200 or UGT-M2PC100 or UGT-M2PC110? [#33430]
Mount the NVMe SSD on the UGT-M2PC200 or UGT-M2PC100 or UGT-M2PC110 NVMe slot, insert this PCIe x4 card into your system PCIe x4 or better slot. If you are using Windows 7 OS, you need to download drivers from Microsoft to patch your Windows 7 OS so that the system can read the NVMe SSD correctly. If you are using Windows 10, it should automatically see the card and the NVMe SSD.
Here is the link to access the patch from Microsoft:
Windows 7 Driver and Error code 28 with UGT-M2PC200, UGT-M2PC100, UGT-M2PC110 on Windows 7 or Windows Server 2008 R2 OS [#33428]
For Windows 7 and Windows Server 2008 R2:
If you are getting missing drivers (code 28) when you add this card, please us the hotfix from microsoft to correct and update the drivers.
You can also access the drivers directly here.
Windows 7, 64bit, Location: (https://www.vantecusa.com//CKEdit/images/files/477475_intl_x64_zip.exe)
Windows 7, 32bit, Location: (https://www.vantecusa.com//CKEdit/images/files/477474_intl_i386_zip.exe)
Latest Drivers for UGT-PC371AC Host card [#12172020]
Here is a zip file with multiple version of the drivers including the latest.
Please download, unzip into a folder and check out the readme file for more info.
Firmware update for UGT-MH430U3 ONLY [#02252019]
Download this firmware and run it on a Windows system to flash the hub. Make sure the hub is connected before you flash it.
https://www.vantecusa.com/CKEdit/images/files/Usb3HubFWUpgrade_Setup_V1.1_VL811_0983.exe
Will this USB to serial adapter (CB-USB20SR) support virtual mode? [#33429]
Sorry, the drivers will not support virtual mode or use in Oracle virtual box.