NexStar SX

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NexStar SX
NST-204C3-SV
2.5” SATA SSD to USB 3.1 Gen 2 Type C Enclosure

This New Addition to the NexStar SX Series shows our commitment to give you the best product available. This 2.5” SATA SSD Enclosure is a classic by itself. Write Protect switch to block Virus, Anodized Aluminum crafted Unibody using CNC process, Pocket size, USB 3.1 Gen 2 USB C native and plus all the great features you can expect from Vantec Storage. It is small, thin and very light weight, but you can easily add a 2TB (maybe more later) SATA SSD (have to be 7mm in thickness max) into it. This Unibody design gives it the beauty, strength, durability, and heat dissipation properties. Lastly, of course, we cannot overlook the Mega Speed USB 3.1 Gen 2.

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- DATA protection function
  Switch to Read/Write or Read Only to protect against Virus and Ransomware*
- Anodized Aluminum crafted using CNC process
  Created to be strong durable and heat dissipation properties
- Small pocket size, Unibody design
  Designed to be small but can fit BIG capacity 2.5” SATA SSD with 7mm thickness
- USB 3.1 Gen 2 with USB C interface
  Next Generation USB, designed to performance as fast as possible
- Support 2.5” SATA SSD with 7mm height only
  Thin, compact and very light weight design for portability
- USB C to C cable for
- reversible connector, Fast, Flexible
- Convenient Features
  UASP, Plug & Play; No Drivers Needed; USB hot-plugging
- Design for Multi-OS compatibility
  Mac OS X 10.10 or higher, Windows 10 with USB C port, Chrome OS with USB-C port
* OS File level protection, switch to read only

Model: NST-204C3-SV

SATA Drive size: 2.5” SATA SSD with height of 7mm only
Drive Capacity: up to 2TB **

Internal Interface: Standard 2.5” SATA

External Interface: Standard USB 3.1 Gen 2 USB-C

Enclosure Material: Anodized Aluminum, Unibody

Power Supply: Bus-powered, no external power supply needed

USB cable connector: USB-C to USB-C

USB cable length: 300mm / 11.8 inches

Dimensions: 122 x 73 x 9.4mm / 4.8 x 2.9 x 0.4 inches

Weight: 62 grams / 2.2 oz

OS Support: Mac OS X 10.10 or higher, Windows 10/11, Latest Chrome OS

Environmental:

Operating Temperature: 0 ℃ to +45℃

Operating Humidity: 10% to 85 % RH (no condensation)

Storage Temperature: -10℃ to +70℃

Storage Humidity: 5% to 90% RH (no condensation)

System Requirements: USB Type-C port, Latest OS support for USB-C, 2.5” SATA SSD with height (or thickness) of 7mm

Package Contents: 1 x 2.5” SATA SSD to USB 3.1 Gen 2 Enclosure, 1 x USB-C to USB-C cable, 1 x Screw Driver, Screws set, Quick Guide

UPC: 844767022857

EAN: 4716872103300

Driver

Manual

How to use C to C or C to A USB cable on some enclosure that comes with these cable [#03042020]

Some enclosures you purchase may come with the following USB cable shown below or Dual cable.

For USB cable shown below, the right way to connect the cable is to plug the single USB C to the enclosure first
and the other end to your system USB port shown. Do not reverse the connection, it may not work.

For Dual cable (two cable, C to C and C to A) the right way to connect the cable is to see what type or port is available
on your system and use the C to C or C to A. First plug the single USB C to the enclosure and the other end to your system USB port

How to use the Write protect switch on NST-203C3-SV, NST-204C3-SV, NST-205C3-SG, NST-206C3-SG and NST-207C3-RBG [#06012020]

The write-protect switch on these enclosures is designed to block any OS-level file access.

The switch needs to be set first before it is connected to the USB port.

To change the storage to read-only, change the switch to lock position and plug the USB to your system like you normally do and you will see the OS view the files as read-only.

To change from lock to unlock or vise-versa, do a USB “safe to remove” first, unplug the device from the USB port, change the switch setting, and plug it back into your system.

It is not designed to change the mode while the storage is connected to the system. Changing mode while connected may produce an undesirable result.

Is Vantec USB Enclosures/Docks compatible with Windows 11/10 operating system? [#33401]

Yes, all our USB Enclosures and Docks are compatible with Windows 11/10 Operating System. Just plug into any USB port on your Windows 11/10 system and it should function just like your older OS. You do not need to update any firmware or drivers. It is plug and play.

Windows or OS X cannot see my connected USB storage device, why? [#33405]

There are many reasons why a USB storage device will not show correctly on your System.
Here are some reason and possible solution:

1) The hard drive that you install into the USB storage is new and was not prepare to use with this System.

Solution: Use system disk tool to prepare the drive for use by initializing, partition and then formatting the drive. Once that is done, the System OS will detect the drive correctly. For help with preparing a new hard drive for use, please refer to the FAQ on "Preparing a New Hard Drive for use".

2) Your system does not have the proper drivers and requires updates.

Solution: Safely eject the USB device and Run Windows Update to ensure all drivers are up to data, before connecting USB device again.

3) The System is not seeing the USB enclosure.

Solution#1 (for self-powered enclosure): Shutdown and power OFF system, power OFF USB enclosure, disconnect the USB enclosure, turn system power back ON, log back into your system, wait for system to fully loaded all drivers, connect back the USB enclosure directly into the USB port on the computer, avoid connecting thru a hub, and finally power ON the USB enclosure.

Soultion#2 (for bus powered enclosure): Power OFF the system, disconnect the USB enclosure, power back ON system, log back into your system, wait for system to fully loaded all drivers, and now connect back the USB enclosure directly into the USB 3.0 port on the computer, avoid connecting thru a hub.

4) Under power condition and the drive is not spinning up.

Solution: If you are connected to a USB 2.0 port and the drive in the USB enclosure is not spinning up, it may be an under-powered condition. This can be cause by the drive in the enclosure drawing too much power and the one USB port is not sufficient to power the drive. Please connect to a USB 3.0 port that can provide more power to the drive in the enclosure.

5) Do not have USB 3.0 port, under power condition and the drive is not spinning.

Solution: Use a USB Y cable. If you are using a USB 2.0 enclosure, we provided a USB cable with an extra power connector (the Y) to supplement the power requirement of the device. By connecting both (Main and Supplement) USB connectors to the system, it should provide enough power for most devices to work correctly with your system. If the power requirement for the device (hard drive + enclosure) is within the specification of just one USB port, you just need to connect only the main connector.

6) System still cannot see the drive.

Solution: If the system cannot see the drive, you may want to try another computer to see if the problem is related to this computer.

7) USB DEVICE CANNOT SEE IN OS X

Solution: Try Force boot into safe mode and it will reset the USB.
Shutdown system, wait 10 seconds and restart. Right away hold down shift and will boot into safe mode.

How to prepare a New Storage, Hard Drive, or SSD for use with a system? [#33406]

There are two set of instruction. One for Windows OS and another for OS X. Please use the right set of instruction for your System.

>>>>>> 1) Preparing a new hard drive for use with Windows 7/8/10 OS <<<<<<

NOTE: If you have important data on this drive, DO NOT go any further, please backup your data before you continue. These steps will erase ALL your data on the drive.

For Windows 7, hold the Windows logo key on your keyboard and press “R” (Winkey+R). This will launch the Run the utility. Type “diskmgmt.msc” inside the text box and press Enter. This will open the Windows Disk Management utility. This is where you can format, create, and delete hard drive partitions.

For Windows 8/8.1/10, hold the Windows logo key on your keyboard and press “X” (Winkey+X). This will launch a popup window and select disk management.

Usually, the Initialize Disk Wizard will appear automatically when you open Disk Management. If you have more than one blank drive that needs to be initialized it will list them. Make sure that there is a check in the box of the drive that needs to be initialized, select check MBR if your hard drive is smaller than 2TB, if it is greater than 2TB, please check GPT and then left-click on the Ok button. If the wizard does show up, go to step 5. If the wizard does not show up, please see the note and additional images directly below.

Critical: If your hard drive is greater than 2TB in capacity, you need to use check GPT(GUID Partition Table), if it is smaller, select MBR.

Note: If you do not see the Initialize Disk wizard, manually start the initialization. The drive that needs to be initialized should have a little circle with a red arrow pointing down like in the image below.

When you find it. Right-click on the red arrow and choose Initialize Disk.

There are two mode of initializing a new drive using MBR or GPT. If your hard drive is greater than 2TB, you need to use check GPT, if it is smaller, select MBR.

The drive is now initialized. The disk should have a black bar and say that it is Unallocated. You should now be able to create a partition and format the hard drive.

Now right click the unallocated space and click create a New Simple Volume shown below:

Follow the on screen wizard by clicking Next

Specify your volume size, if you are not sure use the default, and now click Next

Assign a drive letter to the drive, if you are not sure use the default and click Next

Format the partition and name the volume, if you are not sure use the default

Now click Finish and it will start formatting the drive to get it ready for use.

Once the formatting is done, your system will report the presense of a new drive with an assigned drive letter. You can begin using the storage.

>>>>>> 2) Preparing a new hard drive for use with Apple OS X <<<<<<

Where can I download Drivers for your USB Storage product? [#33409]

USB Enclosures:

All our USB enclosures do not need any drivers. It is plug and play. All our USB enclosures uses the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect our enclosures to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

USB Adapters:

USB adapter does not need any drivers. It is plug and play. It uses the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect the drive to this adapter to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

USB Docks:

All our USB docks do not need any drivers. It is plug and play. All our USB docks use the USB client drivers that are already built in to the OS (XP, Vista, 7, 8, 8.1, 10, OS X 10.6 or newer). As long as your computer USB Host controller drivers is install correctly and is working, when you connect our docks to your computer, the OS will sense the USB storage and load the correct drivers automatically for you.

About Warranty, Repair process (RMA), RMA closed status, and Register product [#33410]

About warranty:

All our standard products comes with 1 year warranty. Some special products may have longer warranty, please check the product page for more information.

If you have questions about our product, please contact our support team for assistance. You can reach them via the contact form located in Menu "About Us", select the Region and select "Product Support". They are very helpful and can answer and assist with our products.

Here are the steps for warranty repair. You can use this link below or you can contact RMA our website main page, select Support pull down menu and pick RMA Center. In the RMA Center page select Warranty Service, "End User" to begin.

https://www.vantecusa.com/rma.php

Normal RMA returns for repair.

1)            Submit the online RMA request above.
2)            Wait for the RMA to be approved. You will get notification of the approval via email. (Check your spam folder if it did not show within 2 hours.)
3)            Follow the instruction in the RMA email. Pack well and send back the defective unit. (You pay for shipping to us)
4)            We wait for the unit to arrive.
5)            Once here, we replace the unit and send replacement unit back to you. (We pay for shipping to you)
6)            RMA case close.

Register Products:

You do not need to register the product. For warranty purpose we require the invoice or proof of purchase.

You can do the following:

If you purchase it from a store and have the physical receipt, take a clear picture of the receipt, email to yourself and save it in your email warranty folder (create one if you do not have one).
If you purchase it online, you can save the invoice email to your email warranty folder.
If you purchase online, the online store may have your purchase history that may help.

With this you will have a central place for all your receipts.

All products warranty is for one year, if you do not need them any more after a year clear that email.

Need support outside of USA/Canada region [#33419]

We have 2 support sites, one in the USA/Canada region that support the USA/Canada region and another based in Taiwan that supports the Global site that covers all other countries. The product mix sold by this two region are different, you will get better support from the global site. You can also reach them directly at support-global@vantecusa.com address in future email.

Warranty replacement process [#33413]

Here are the steps when requesting for warranty replacement:

1) Start the RMA process.

     We offer 1 year warranty for this product. If it is within 1 year, you can contact RMA through our website using the Online RMA link.

  https://www.vantecusa.com/rma.php

     After submitting, you should get an approval within 24 hours (check your spam folder, to make sure it did not end up in the spam folder)

2) After you have gotten the RMA number, follow the instruction in the approval email, the prep the unit and send it back to us (you pay for shipping back to us).

3) Once we have received the defective unit, we replace the unit and send it back. (we pay for shipping back to you).

4) You can check on the status of this process by emailing to rma@vantecusa.com for more information on the status.

NexStar SX

2.5” SATA SSD to USB 3.1 Gen 2 Type C Enclosure

About warranty:

Normal RMA returns for repair.

Register Products: